I loved absolutely everything about this stay, only wishing we had booked to stay longer. Staff were fantastic to speak with and we were very well looked after. The room was comfortable with a great view. They made our beds while we had dinner. We stayed in a Tatami Japanese style room, and sleeping was very comfortable. Dinner and breakfast was delicious, and the hot springs comfortable. We booked some private onsen time, and it was well worth it for the family to bath together for almost an hour.