The hotel itself is very nice and has a lot of cool features. Upon checkin an older man was extremely rude yelling at us. Also, it’s about a 30 minute walk from the bus station and it was very difficult getting from the bus station to the hotel at 11 in the morning. We had to hire our own taxi which took forever to get there. Also if you didn’t arrange the dining way ahead, you can’t eat at the resort and all the places in town close down around three or 4 o’clock in the afternoon!. The staff has a lot of “rules” which they aggressively enforce - not customer service friendly.