This hostel is well looked after. They speak very good English and give you a lot of local information. There is a lot of attention to detail inside and it is kept in good order and very clean. I did not feel it was too busy and always facilities available, no queues. The wifi was best i have had so far and the kitchen and tv are well equipped.the room was a great size for me. The managers were available by buzzer if needed. It was definitely value for money and a shame they had no availability to extend my stay. I have stayed at two other locations kumamoto and there is no comparison i would recommend this hostel above the others. Possibly one of the best ive stayed in generally.