The service was impeccable...perfect in every way. Location is great, very close to Tokyo Station. The rooms are very good, although not quite up to the standard of what I would consider 5 Star. We were very happy with our stay, and I would probably give 5 stars if the price wasn't quite as high. You are paying for the Four Seasons name, and there are other 5 Star hotels in Tokyo that are not only a better value, but a better overall experience.
Thank you to the staff, who could not have been more welcoming, more accommodating, and more helpful during our stay. Well done.