I stayed here many times. The 1st time(before covid 19), I felt very good for everything. The 2nd time(just after covid 19), I felt good and still enjoyed my stay. This time, I felt the property getting aged. And the floor in some of the onsens quite dirty. The lobby is always crowded. But I still like their breakfast, which I can enjoy many Japanese(typical Chiba) and Western foods. I still appreciate thier transport to and from the airports and the Kaihin Makuhari station. Lastly, as the fridge in my room was not working, I called the front desk. The lady came at once and checked it for me. She asked somebody to change a new one in a short time. She is so nice and helpful I have never met in another hotels before!