Overall the hotel is rather new and clean with great interior design. Love how they infused traditional Japanese style with modern design. The staff is friendly and professional. The room is beautiful and spacious, with full amenities (they even provided USB charging cable) On the negative side, the wall is rather thin - I was waken up by the noise of someone's yelling/knocking the wall next to me, which is a bit annoying. The last thing - I suspect I've forgotten my hangers in the hotel room after check out, tried to reach the hotel via Expedia to confirm but so far I haven't heard back any reply from them...guess they need to work on their response rate to customers...