The room and public baths are wonderful. The included breakfast buffet is crowded and the quality is just okay. The restaurant food is expensive and the quality and taste is just okay. Overall I really like the hotel and baths, but we ran into a big problem. They claimed they couldn’t feed us dinner, because they were booked up. They gave us a room service menu that began at 9:00 pm and offers soba and udon. I was pretty upset to pay $375 a night and no dinner. We checked back several times and nothing. That night was dark, windy, and pouring rain and there is nothing else nearby. We waited until 9:00 pm and called room service. They answered and said sorry room service isn’t available today. What!!?? We asked the front desk, absolutely nothing available. So, no dinner. I was very polite and explained we were not happy, but they just smiled and didn’t care. Very disappointing. So beware.