Since we went as a family of four with two little kids, I wanted to stay at a convenient location. We could’ve chosen Sannomiya area, but we chose this hotel for its proximity to ShinKobe Station (as we travelled by bullet train). It made it so easy for us as we could walk to the hotel from the station and drop off our luggages at the bell desk immediately upon arrival at the station. If you take the taxi, it’s also accessible to major tourist spots including Kitano and the Bay Area (and ofc there were multiple taxis waiting at the hotel entrance all the time so we didn’t need to wait). Although the facility felt quite old, whenever we needed something, the staff came to our hotel quickly and were super polite and reliable — they solved our needs promptly. The city view from our 26th floor was beautiful as well.