Overall, it’s just an ok experience. The hot spring was pretty good.
Comparing to the other hotels we stayed in Japan, our experience of this hotel’s service was below average.
We checked in at around 5:30, most of the restaurants were closed at that time. The hotel gave us a map marked with some restaurants, but a note was printed “Please make your own reservation”. Come on, we don’t know Japanese and how could we make reservation? Is it really that hard for the hotel to provide help with making reservation? After checkin, it’s pretty late and a local who was so friendly and nice that helped us make the dinner reservation.
At dinner time, the town was dead quiet and all the restaurants were closed by 6pm, or even earlier than that. We stayed there for 4 nights, tried to reserve dinners with the hotel, but the reply was they’re all booked, so no dinner at hotel.
During our stay, finding restaurants for dinner was hard. Staying for 4 nights was a mistake.