The owners are the sweetest. The hostel owner would give me snacks whenever I was working the common area, called taxis for me, and even directed me to a local festival happening in the area. The staff can speak english very well, and there was also many forgeiners in the guesthouse which was very reassuring. The room was very cozy, and it was fun to stay in a traditional style japanese room. I liked the futon, but others who do not fancy firmer beds may be a little uncomfortable. Overall, an amazing value and experience!