Great hotel. Convenient location. Good size rooms. Excellent breakfast. I would have given them five stars but for one thing. They won't take payment for baggage forwarding. Most hotels will allow you to pay to have your bags shipped to another hotel or the airport. This hotel refuses to do that which means your bags show up at their destination with money due. Most hotels will not accept bags with shipping charges due. If you aren't there when the bags arrive, the hotel refuses them and they go back to the shipping company. Then you have to arrange to fetch them. Even if you ARE present, meaning you can't leave the hotel until your bags come, it's a big deal because the shipper has to wait around while the front desk calls you down and you make the payment. Those guys are in a hurry and don't like to sit around waiting to be paid. It's just a headache all around. Almost all hotels will let you pay when you ship. Why this one does not is a mystery. Hence, minus one star.