Kaikatei - very friendly staff despite their limited english. Upon arrival, it was raining heavily and the staff provided a shelter car park lot for us. He also offered to explain the dinner menu to us. The onsen is very good and also very well-maintained. There is a total of 4 indoor pools which is very comfortable and big enough. The outdoor pool is big enough for many to use. The dinner menu and breakfast menu is delicious! Hope that ryokan can provide some options for guests during booking to allow no selection of sashimi and beef.