The staff at the hotel was nice and polite. I couldn't enjoy much because JR Kagayaki's delay. I know it's not hotel's fault, but changed whole my travel plan. I'll go back there sometime future when I visit Japan next time. What I didn't like the hotel was that it was hard to find the location. This one too, after more than 4 hours delay and started to rain and getting dark, got on wrong bus, I was distressed. I can find the place a little easier next time.