Convenient and clean location (~5 min walk to Shinjuku Sanchome Station, 1 train stop from main Shinjuku Station), nearby convenience stores (Lawson, 7-Eleven and Family Mart), staff very friendly and helpful. Really appreciated allowing me to have my packages delivered to the hostel. Moderate sized cafe/working area in the lobby. A slight commercial feel given the volume of beds on each level, fair given the proximity to the CBD.