I stayed in one of the rooms with the open air bath on the balcony, and it was one of the best views I've had at onsen. The room was great! I thought the men's public bath was a little run down, but still enjoyable. My wife thought the women's was very good and didn't mention any issues. I hope they can fix it back up because it's a beautiful hotel! I would definitely go again for the same room we had!