Overall, our hotel stay was very nice. The panoramic room view is definitely amazing. Hotel was clean and staff were very amenable and helpful. Four star rating instead of five because of no coin laundry. Closest coin laundry was too far to walk and drag laundry so had to use hotel laundry service which was expensive. However, the hotel service was impeccable, laundry was folded perfectly and pants put on hangars so you get what you pay for. If a view of Shinjuku is your thing, you cant go wrong with the panoramic rooms at Century Southern Tower.