They picked us up at the bus station when we arrived in Shiretoko and brought us to our bus stop for our teip to Sounkyo. Crab dinner is excellent. A must-try! The corridor and one of our rooms smelled of kerosene (probably used for the heater) but they immediately changed the room. The room is clean except that I found a hairball in our futon. I found the breakfast wanting. I might look for another place next time I visit Utoro