Strange location, near small motorway service area but no access by vehicles to or from it. Huge car parking areas but in March these were virtually empty. Excellent pool/spa and onsen which is free for guests to use and is well used by locals. Posh downstairs lounge area next to restaurant. Staff very friendly and very helpful in the pool/spa area (need a hat for pool/spa but they do lend them. Not enough information given on the restaurant, which was open until 10 pm but took last orders at 8 pm so when we turned up at 8.05 we were turned away. Two local cafes also close early, but fortunately the shop with the motorway service area is 24 hours and you can get hot food there it is a short walk away from hotel. Very few guests in hotel while we were there so it must be more of a summer location. Room was very musty as if it had not been used for some time and partly because the fan system in bathroom was not powerful enough to remove moisture. Beds were comfortable and room large. Plenty of car parking at either side of hotel. Breakfast was very good, plenty of choice. Access to Gassho heritage sites about 30 minutes away.