The staff received us upon check-in was very nice. She introduced us in detail about the room, the hotspring and other services in the hotel. All the staff and the people in this area were very friendly. It would be helpful if you know Japanese coz the staff can give a better overview about the area. The room in this hotel are the Japanese style room. If you want to try a traditional Japanese room, this hotel may be for you. The restaurants near the hotel served really good food too, though it took us quite some time to find a restaurant that wasn't full. The hotspring is nicely decorated and is very relaxing. Shampoo and body soap are provided inside. I recommend this hotel if you want to relax during your trip and enjoy a good hotspring.