We stayed 3 nights, the staff are really friendly and helpful. The hotel is about a kilometre from the station but it was easy to walk there. The hotel is close to Matsue Castle and the Samurai area . The hotel has a coin laundry that is very handy when travelling , in the laundry there are drink machines. The bed was firm. There is an included breakfast that is mostly Japanese food but there was rolls and juice, we only had breakfast once, the restaurant was spotlessly clean as was the room.